Privacy & Cookies Policy

Last updated: 21st May 2025

1. Who We Are

We are I-INGENUITY LTD, a company registered in Wales.

Registered address: Ynys Hir, Sandy Lane, Rhosneigr, Wales, LL64 5XA

For questions about this policy or your data, contact us at: [email protected]

Our Data Protection Officer is: Martin Hold, Director

2. What This Policy Covers

This Privacy & Cookies Policy explains:

What personal data we collect
How we use and protect it
Your rights
How we use cookies on our website

3. What Data We Collect

We may collect the following personal information when you interact with us:

Name
Email address
Phone number
Company name
Job title

We collect this data through:

Contact forms
Newsletter signups
Account or product registrations

We do not knowingly collect sensitive personal data or data from children under 13.

4. How We Use Your Data

We use your data to:

Provide our services and products
Communicate with you about your account
Send marketing emails (with your consent)
Process payments
Improve our website and services

5. Legal Basis for Processing

We process your personal data based on:

Consent – e.g. for sending marketing emails
Legitimate interest – e.g. customer support, website improvement
Legal obligations – e.g. financial and compliance recordkeeping

6. Marketing Communications

You’ll only receive marketing from us if you’ve opted in. You can unsubscribe at any time by clicking the link in our emails or contacting us at [email protected].

We use:

Pipedrive and Constant Contact to send marketing communications
Pipedrive as our CRM to manage customer interactions

7. Payment Processing

We use GoCardless and Stripe to process payments securely. We do not store your full payment information.

8. Third-Party Services

We use trusted third-party platforms to support our services:

Analytics: Google Analytics
CRM & Email: Pipedrive, Constant Contact
Payments: GoCardless, Stripe
Cloud Storage: OneDrive, SharePoint, Digital Ocean
Advertising/Remarketing: Facebook Pixel, Meta Ads, Google Ads, Microsoft Ads

We do not share your personal data with other companies for their marketing purposes. Data may be shared with suppliers or partners only if you request or consent to it.

9. Data Retention

We keep your data:

As long as you are a customer, unless you request deletion
As required for compliance or legal obligations

10. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing in certain circumstances

To exercise any of these rights, email [email protected].

11. Data Security

We use secure platforms and follow best practices to protect your data. Data is stored on UK-based services unless otherwise stated. We do not currently transfer data outside the UK.

12. Cookies

We use cookies to:

Analyse traffic and user behaviour (Google Analytics)
Run advertising and remarketing campaigns (e.g. Meta Ads, Microsoft Ads)
You can control cookies through your browser settings.

13. Updates

We may update this policy from time to time. When we do, we’ll update the “last updated” date at the top of this page.

14. Contact

If you have any concerns or questions about your personal data, contact us at: [email protected]
Or write to: I-INGENUITY LTD, Ynys Hir, Sandy Lane, Rhosneigr, Wales, LL64 5XA

This cookie policy has been created and updated by Consent Management Platform – CookieFirst.

This cookie table has been created and updated by the CookieFirst – Cookie Blocker.

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